Comments on: Andrew McConnell’s Cutler and Co takes Gertrude St to another level http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/ The insiders' guide to food and drink in Melbourne. Since 2005. Tue, 07 Feb 2012 07:40:44 +0000 hourly 1 By: Cutler & Co – finally | …blah blog blah… http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-50168 Cutler & Co – finally | …blah blog blah… Sat, 08 May 2010 03:55:40 +0000 http://www.tomatom.com/?p=1135#comment-50168 [...] we have enough room left for dessert? Well, not really, but after Ed’s rhapsody over the ice-cream sandwich with salted caramel I really had no choice.  We asked for a serve with two spoons and it was lovely to have it plated [...] [...] we have enough room left for dessert? Well, not really, but after Ed’s rhapsody over the ice-cream sandwich with salted caramel I really had no choice.  We asked for a serve with two spoons and it was lovely to have it plated [...]

]]> By: Dave http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45754 Dave Sun, 14 Jun 2009 11:40:26 +0000 http://www.tomatom.com/?p=1135#comment-45754 I'm surprised to hear gjh's experience; I had a very similar one at Cutler but thought it was just bad luck. I ate the duck, which came pink, and about 48 hours later became violently ill with quite severe food poisoning. I didn't know it straight away, but after tests I was told it was a bug in poorly cooked or stored poultry that comes on up to 5 days after eating. I have no doubt it was the under-cooked duck at Cutler. So all I have to say is over-priced and unhygienic! I’m surprised to hear gjh’s experience; I had a very similar one at Cutler but thought it was just bad luck. I ate the duck, which came pink, and about 48 hours later became violently ill with quite severe food poisoning. I didn’t know it straight away, but after tests I was told it was a bug in poorly cooked or stored poultry that comes on up to 5 days after eating. I have no doubt it was the under-cooked duck at Cutler. So all I have to say is over-priced and unhygienic!

]]> By: Ed http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45749 Ed Sat, 13 Jun 2009 22:21:29 +0000 http://www.tomatom.com/?p=1135#comment-45749 Nate, you need to get your facts correct. Not everybody spews from food poisoning. I know I don't although I've have almost had to be hospitalized for it. Also there are many types of bugs and some that make you sick almost immediately rather than within 6-8 hours. Others take longer. Yesterday I was with somebody where 11 out of a party of 16 who were hit within a few hours. And you know part of the reason that people post on here about this is because the restaurants handle it really badly and aggresively. So if restaurants stopped attacking their customers they would probably get less of this type of bad publicity. Nate, you need to get your facts correct. Not everybody spews from food poisoning. I know I don’t although I’ve have almost had to be hospitalized for it. Also there are many types of bugs and some that make you sick almost immediately rather than within 6-8 hours. Others take longer.
Yesterday I was with somebody where 11 out of a party of 16 who were hit within a few hours.
And you know part of the reason that people post on here about this is because the restaurants handle it really badly and aggresively. So if restaurants stopped attacking their customers they would probably get less of this type of bad publicity.

]]> By: nate http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45731 nate Fri, 12 Jun 2009 10:23:11 +0000 http://www.tomatom.com/?p=1135#comment-45731 gjh. first of all mate you dont get food poisoning half an hour after leaving the establishment. its a four to six hour onset. and you wouldn't have just spewed it up. you would have had severe splatterings from both avenues. for some days. thats a fact mate. you weren't food poisoned. don't slander a restaurant like that mate its not cool. your wife was probably giving you grief and you had no patience for anything else. you drank wine and got acid gut. spewed up and felt better. don't be such a glutton. gjh. first of all mate you dont get food poisoning half an hour after leaving the establishment. its a four to six hour onset. and you wouldn’t have just spewed it up. you would have had severe splatterings from both avenues. for some days. thats a fact mate. you weren’t food poisoned. don’t slander a restaurant like that mate its not cool. your wife was probably giving you grief and you had no patience for anything else. you drank wine and got acid gut. spewed up and felt better. don’t be such a glutton.

]]> By: Cutler & Co – finally « …blah blog blah… http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45726 Cutler & Co – finally « …blah blog blah… Fri, 12 Jun 2009 07:35:17 +0000 http://www.tomatom.com/?p=1135#comment-45726 [...] we have enough room left for dessert? Well, not really, but after Ed’s rhapsody over the ice-cream sandwich with salted caramel I really had no choice.  We asked for a serve with two spoons and it was lovely to have it plated [...] [...] we have enough room left for dessert? Well, not really, but after Ed’s rhapsody over the ice-cream sandwich with salted caramel I really had no choice.  We asked for a serve with two spoons and it was lovely to have it plated [...]

]]> By: Cutler & Co – finally (but certainly not for the last time!) « …blah blog blah… http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45725 Cutler & Co – finally (but certainly not for the last time!) « …blah blog blah… Fri, 12 Jun 2009 07:31:31 +0000 http://www.tomatom.com/?p=1135#comment-45725 [...] we have enough room left for dessert? Well, not really, but after Ed’s rhapsody over the ice-cream sandwich with salted caramel I really had no choice.  We asked for a serve with two spoons and it was lovely to have it plated [...] [...] we have enough room left for dessert? Well, not really, but after Ed’s rhapsody over the ice-cream sandwich with salted caramel I really had no choice.  We asked for a serve with two spoons and it was lovely to have it plated [...]

]]> By: gjh http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45453 gjh Mon, 25 May 2009 14:50:28 +0000 http://www.tomatom.com/?p=1135#comment-45453 sorry christie, but you really under estimate how bad this dining experience was. life's too short/there are far far too many more deserving and better places to eat for me to give this place a second chance. no amount of sycophantism can gloss over the facts. sorry christie, but you really under estimate how bad this dining experience was. life’s too short/there are far far too many more deserving and better places to eat for me to give this place a second chance. no amount of sycophantism can gloss over the facts.

]]> By: Christie http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45443 Christie Sun, 24 May 2009 23:47:44 +0000 http://www.tomatom.com/?p=1135#comment-45443 I think like many restaurants Cutler took a little while to reach it's stride. It's a pity GJH won't go back for a 2nd try, because I think he would be pleasantly surprised! I LOVE cutler & I can understand the plate-licking, the ice-cream sandwich is amazing. I have long been a fan of AMc's food, I am just glad it it easier to park @ cutler than @ 312, that was a nightmare! I think like many restaurants Cutler took a little while to reach it’s stride.
It’s a pity GJH won’t go back for a 2nd try, because I think he would be pleasantly surprised!

I LOVE cutler & I can understand the plate-licking, the ice-cream sandwich is amazing. I have long been a fan of AMc’s food, I am just glad it it easier to park @ cutler than @ 312, that was a nightmare!

]]> By: Ed http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45076 Ed Mon, 04 May 2009 00:01:11 +0000 http://www.tomatom.com/?p=1135#comment-45076 JGH, That's disappointing to hear you had that experience. I did see the whole air kissing friends thing when I was there. I'm really surprised by their reaction on the phone. Places like Cutler take food safety really seriously. Hope you are feeling better. JGH, That’s disappointing to hear you had that experience. I did see the whole air kissing friends thing when I was there.

I’m really surprised by their reaction on the phone. Places like Cutler take food safety really seriously. Hope you are feeling better.

]]> By: gjh http://www.tomatom.com/2009/03/andrew-mcconnells-cutler-and-co-takes-gertrude-st/comment-page-1/#comment-45071 gjh Sun, 03 May 2009 10:11:06 +0000 http://www.tomatom.com/?p=1135#comment-45071 One of the most disappointing dining experiences ever. We were left standing at the door for 10 minutes by 3 different floor staff. the 3rd one said "I'll be with you in a minute" and then went over to air-kiss, hug and chat with an entire table of (presumably) her friends, before eventually returning to seat us. Finally got seated (next to another table of staff friends - all very drunk & very loud). Appetisers arrived at the same time as entrees. my wife's food was fine, though unremarkable & greatly overpriced. both my courses arrived cold. bread didn't arrive at all & had to be requested. We asked to move to a different table to try to enjoy the end of our wine (the noise from next-door had become unbearable). Minutes after getting home I became violently ill - presumably from the fish/shellfish in my main course. The restaurant telephoned my wife the next day for "feedback" and despite having all of the above relayed to them, all they could say was "well, i hope you'll give us second try". No apology, no concern. My wife told them we definitely would not be giving them a second chance. We love cumulus & were so disappointed by cutler. Poor service, poor food, over-priced & massively pretentious. I'm sure it'll continue to do a roaring trade, packed to the rafters with people who are there simply to be seen. One of the most disappointing dining experiences ever.

We were left standing at the door for 10 minutes by 3 different floor staff. the 3rd one said “I’ll be with you in a minute” and then went over to air-kiss, hug and chat with an entire table of (presumably) her friends, before eventually returning to seat us.

Finally got seated (next to another table of staff friends – all very drunk & very loud).

Appetisers arrived at the same time as entrees. my wife’s food was fine, though unremarkable & greatly overpriced. both my courses arrived cold. bread didn’t arrive at all & had to be requested.

We asked to move to a different table to try to enjoy the end of our wine (the noise from next-door had become unbearable).

Minutes after getting home I became violently ill – presumably from the fish/shellfish in my main course.

The restaurant telephoned my wife the next day for “feedback” and despite having all of the above relayed to them, all they could say was “well, i hope you’ll give us second try”. No apology, no concern. My wife told them we definitely would not be giving them a second chance.

We love cumulus & were so disappointed by cutler.

Poor service, poor food, over-priced & massively pretentious. I’m sure it’ll continue to do a roaring trade, packed to the rafters with people who are there simply to be seen.

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