Comments on: New service: You can book restaurants here now

By: Supply Chain

Supply Chain — Fri, 19 Nov 2010 05:04:15 +0000

I am using this service from last few months. Really they are good.

By: Megan

Megan — Thu, 15 Apr 2010 05:00:36 +0000

This is awfully nice of you to promote their restaurants like this. But I like the idea of just one site and you can book all your meals in that one site. I also like the minimalist buttons. Makes things easier.

By: Ed

Ed — Wed, 14 Apr 2010 01:16:39 +0000

Ange, funnily enough I had an email from the marketing peeps at VDM and they found my reservation – three months late!. it doesn’t bode well and perhaps is down to staff training.

Anelise, I’m going to work on a separate page with a pure listing perhaps. Watch this space.

Melissa, glad to hear it works. I guess eventually it will get rid a lot of answering the phone.

Jackie, I bet the system will lose a few but it has to be more reliable than the old physical book. Doesn’t it? (until the system crashes).

J, I wonder if they keep some bookings off the system for walk-ins and the unforeseen. I’ve heard the same about Maze but it will be interesting to se how it works here and in comments if there are any complaints.

Anh, true i hate to queue. IF I’m going out I want to know where and when I will eat. Or maybe I’m just too uptight.

Injera, thanks although it seems a shame to have to print. Maybe a pdf on the iphone?

By: Injera

Injera — Tue, 13 Apr 2010 08:18:25 +0000

I love the idea of online booking. It always seems to be a meal time when I realise that I need to make a booking, and then I don’t want to call in the middle of service… and then I forget… Online makes it so much easier. (Plus I just have an aversion to phoning people.) Have used dimmi a couple of times with no problems, but I’m glad I’ve seen Jo’s comment so I’d know to double check by phone. The dimmi site does recommend printing off the confirmation and taking it to the restaurant, but I’d hate to be the person with a printout and no table…

As for the aesthetics, I prefer the small icon.

By: Anh

Anh — Tue, 13 Apr 2010 04:45:49 +0000

Also, the larget button catches the eyes a lot more, IMO.

By: Anh

Anh — Tue, 13 Apr 2010 04:44:46 +0000

I’m not entirely sold either.
But hey, an online booking system is better than the crap no booking policy which is so popular in Sydney. I grew sick of queuing for my food pretty quickly.

By: Jo @ secondhelping.com.au

Jo @ secondhelping.com.au — Tue, 13 Apr 2010 01:26:07 +0000

Call me a cynic, but I am not sold on this – yet.

I used the online system to try and book The Palace a few weeks ago. I was unsuccessful as they were “full”.

So I rang and had a table confirmed within in 2 minutes with no suggestion that they might be full or struggle to accommodate me.

I will try it again though, technology has its place.

By: Jack

Jack — Mon, 12 Apr 2010 13:27:03 +0000

ha! Thanks for the link.
Very true but no doubt the next complaint will be that the system lost it.
And then there are the types that fib and say they have a booking but don’t… thats a good way to get yourself blacklisted. Luckily you cant try and lie to a computer program

Jack

By: Melissa

Melissa — Mon, 12 Apr 2010 02:34:41 +0000

As a restaurant we have been using the system since before Christmas and love it!!

By: Anneliese

Anneliese — Sun, 11 Apr 2010 07:44:05 +0000

Hi Ed,
Informative tip about a great new system – I prefer the minimalist button approach, myself.
I particularly like the ability to read a review and then just click and book the damn thing (so I guess include a link if it’s available?) – but if it isn’t too much work, a separate page collating links to the reviews and to the dimmi booking for that restaurant would be helpful also. Maybe I’m greedy wanting it both ways!